Support

Got a question or hit a bug? Here’s how to reach us.

Contact us

The fastest way to reach us is by email. We aim to reply within two business days, usually sooner.

Frequently asked questions

How do I add a book?

Tap Search in the top nav, type a title or author, and tap the book to open it. From the book page you can mark it as Currently Reading, Want to Read, Finished, or DNF.

How do quarter-star ratings work?

When you rate a book, the star control lets you pick any quarter point between 1 and 5 stars (1, 1.25, 1.5, 1.75, 2…). Tap and drag, or tap directly on the spot you want.

What does spoiler-safe mean?

When someone writes a review they can flag it as containing spoilers. The text stays blurred for other readers until they tap to reveal. You opt in to spoilers, never the other way around.

Can I export my data?

Yes. Go to Settings, then Account, and use the Export option to download a copy of your library, reviews, and lists. We're happy to help if you need a custom export, email support@voluta.app.

How do I delete my account?

Settings, then Account, then Delete Account. The deletion is permanent and removes your library, reviews, and profile within a short processing window. If you can't sign in, voluta.app/delete-account explains how to ask us by email.

I found a bug or want to request a feature.

Head to voluta.app/roadmap to submit bug reports and feature requests. You can also vote on what other readers have asked for. If it's private or sensitive, email support@voluta.app instead.

Where can I see pricing for Voluta Premium?

Pricing lives at voluta.app/pricing. Premium is optional, Voluta is fully usable for free.

What is priority support?

Supporters' emails are answered before the rest of the queue. Everyone gets a reply either way. If you're a supporter, use the button in the Priority support panel above so your message arrives already marked and doesn't get lost among everything else.

Helpful links